Network Management Tools

Network Management Tools

Solution that automates asset discovery and application dependency mapping.

C.H. Ostfeld has a distribution agreement with BMC Software  for a solution that creates a dynamic, holistic view of all data center assets and the  relationships between them, giving IT crucial visibility into how the assets support  the business.

The solution provided are:

BMC Discovery

 

 

Terminal Emulation

Terminal Emulation

A wide range of solution for every need

Ericom Software Partner since 1997.

Since 1993, Ericom’s best-in-class PowerTerm Series terminal emulator products have been meeting a wide range of business host-access challenges. Increasing enterprise-wide productivity, Ericom’s terminal emulators enable reliable, secure and easy access to accounting, inventory, management, and other mission critical applications.
Taking advantage of Ericom PowerTerm terminal emulators, organizations around the world are able to standardize on a single host access solution that supports over 35 terminal emulator types, while facilitating compliance with key industry and regulatory standards, including GLBA, PCI, FIPS, HIPAA, FISMA, SOX and JSOX.

The solutions provided are:

PowerTerm Lite
PowerTerm Plus
PowerTerm Pro
PowerTerm InterConnect
PowerTerm HostView

Security and Digital Signature

Security and Digital Signature

Solutions for the information security

Information security is a very sensitive issue in technical and computer field because of the growing computerization of society and in the use of IT equipment and private systems. IT managers have to deal with vulnerability analysis, risk, threats or attacks and therefore they have to protect hardware and software and data.

This protection is achieved through technical and organizational measures aimed at ensuring:

  • the correct data;
  • data confidentiality (encryption);
  • the physical and / or logical access only to authorized users (authentication);
  • the use of all and only the services provided for that user in the times and in the manner provided by the system;
  • the digital signature;
  • data security on mobile devices;
  • remote browser isolation
  • password security

The solutions provided are:

Okta
Wandera
SecureZip
PentaZip-PRO
PentaSuite-Pro
Enforcive
Smartcrypt
Ericom Shield
Keeper

 

Asset Management

Asset Management

Asset Management of a company

The IT asset management can take time and budget. Insufficient management of hardware and software configuration can affect up to 80% on the entire life cycle of the computer, and together with a number of hardware and software  management tools can become an expensive cost. BMC Software solutions, BMC Client Management, Discovery and BMC Track-It!, together with the Lansweeper and  Snow Software solutions, face this kind of need.
Our sales and technical staff, are certified  by BMC Software. They also passed the ITIL V3 certification.

The solutions provided are:

BMC Client management
BMC Discovery
Track-it!
Lansweeper
Snow Software

Service Desk / Help Desk

Service Desk / Help Desk

Solutions for customer or user support, internal or external, that have problems in the management of products or services

According to ITIL, the definition of a Service Desk is –  a communication center that provides a single point of contact between users and IT Service Management. Tasks include handling incidents and requests, and providing an interface for other ITIL processes. The primary functions of the Service Desk are incident control, life cycle management of all service requests, and communicating with the customer. The purpose of a service desk is to ensure that users receive appropriate help in a timely manner

C.H. Ostfeld has a distribution agreement with BMC Software for Footprints, Track-it! and RemedyForce and with ITRP. The staff dedicated to technical support are certified by BMC Software, VMware and AirWatch Wandera. They also passed the ITIL V3 certification.
C.H. Ostfeld offer to interested companies and organizations, a complete service for the fullfilment of an Help Desk and Service solution.

The solutions provided are:

Track-it!
Footprints Service Core
RemedyForce
4me

Training

Training

C.H. Ostfeld specialists also provide user training on application software distributed.

Software Development

Software Development

The main software development  is focused on PentaZip / PentaSuite.

C.H. Ostfeld also offers a different suites of programs (PentaZip and PentaSuite both produced by PentaWare). These programs were developed by Claude Ostfeld and his staff. More than 18 programs are included.

Solutions are available for Windows workstation users and for Windows servers that allow for all the most frequently needed tasks using just one perfectly integrated tool.

The PentaZip/PentaSuite product line is on the international market thanks to an agreement with the American company PentaWare. Pentaware   goes on  to add new features.

In 2004 PentaWare added PDF creation to its collection of programs as well as releasing a much enhanced version of its Command Line Interface.

PentaWare allows PDF files can be protected using PKI digital certificates for digitally signing and/or encrypting files.

During 2008 PentaWare has added PDF editing to its suites. This allows deleting and adding pages or text, modifying fonts, colors and attributes, creating bookmarks and comments, exporting from PDF to RTF, DOC and HTML and much more.

Consulting services

Consulting services

Within the our solutions we offer  pre and post sales consulting services.

Our technical staff are constantly updated and trained about distributed software products and they are able to support and manage all the problems found by the clients.
Our pre-sales services also include the presentation of focused demo according to customer needs.
A dedicated technical support is available for after-sales service.  Customers can contact it by phone, email or web  and receive assistance in a timely manner. C.H. Ostfeld specialists offer remote assistance or at the customer site.
“Tailored” support  and maintenance agreements  are provided.

We are Vmware Mobility Enterprise Solution Provider and Professional Service Partner.

Thanks to our VMware certified technical and sales staff we will meets the customers’ needs and we provide architectural, functional and technical consulting services and implementation of the solution.

The staff dedicated to technical support are certified by BMC Software  and Wandera. They also passed the ITIL V3 certification.

PDF Creation

PDF Creation

PDF Creation and Editing

Do you have created a document in Word and would you like to convert it to PDF in order to distribute but you do not know how?  Do you want to edit a PDF file with custom words or would you like to remove or add pages?

C.H. Ostfeld offers a different suites  of programs, designed and developed by Claude Ostfeld and his staff, for the creation, encryption and editing of PDF files. PentaZip-PRO and PentaSuite products, which are present on the international market thanks to an agreements with the American company PentaWare, continues to add new features. Now it allows you to protect your PDF files using PKI digital certificates in order to  digitally sign and / or encrypt files.

The solutions provided are:

PentaZip-PRO
PentaSuite-PRO